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The emergency department is located through the main entrance of the hospital. It is open 24 hours, seven days a week. When you arrive, please check in at registration. If you arrive after 9 p.m., use the emergency door entrance at the end of the hospital.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
Clinics and Services
View the list of NSHA programs and services
Visitors are welcome daily from 11 a.m. to 8 p.m. with the exception of a rest period between 1:30 p.m. to 2:30 p.m. Please check with nursing staff, if you want to visit outside of the standard visiting hours.
A $2 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital. There is also metered parking in front of the hospital. There is a change machine available inside the hospital located by the registration desk.
Weekly and monthly parking rates available.
WiFi and Internet Access
WiFi is available in all inpatient care areas and front entrance area of hospital.
Semi-private and Private Rooms in Nova Scotia Hospitals
- Private room: Includes one bed and one washroom. You can find current rates here.
- Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
Fees and Bill Payments
You can find updated information about fees and bill payments for Canadians and out of country patients here.
TV and Phone in your Room
TVs are available in all patient rooms. To have your TV connected or disconnected, contact the Hospitality Network at 1-866-223-3686. Fees may apply.
Patient or family members can call Bell Aliant at 1-888-214-7896 to have the bedside phone hooked up. All calls and charges will be directly billed to home phone account.
Cell phones and other wireless devices may be used in some areas of the hospital. Please look for signs before using your device. For the safety of patients, please turn off your cell phone when you are not in a cell phone-friendly area.
During your stay at the hospital, you will receive breakfast, lunch and supper daily. If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive.
Cafeteria and Vending Machines
Cafeteria, first level across from the administration offices
Hours of operation:
Sunday to Saturday: 8:30 a.m. to 2:30 p.m.
There are also vending machine located in the main floor lobby with sandwiches, fruit, yogurt, milk and other healthy snacks.
Gift shop, main lobby
Hours of operation:
Monday to Friday: 10 a.m. to 2 p.m.
Spiritual Spaces and Quiet Rooms
Staff can help you or your family contact a Chaplain.
A bank machine and change machine are located in the lobby on the main level.
Strait Richmond Hospital serves the health care needs of the residents of communities in Richmond County and the southern portion of Inverness County.